Business and Administration Apprentice
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Company: Sanctuary Group
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Location: CB2 0SQ
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Type: Apprenticeship
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Salary: £16,489.20 per year
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Sector: Business and administration
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Ref: NAS-2000018434
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Application Deadline Date: 30/03/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: 35-hours per week - Monday to Friday, working hours TBC.
Brief Description
Join Sanctuary Students and be part of an ambitious, supportive organisation that values teamwork and personal growth. You’ll support our housing teams to deliver efficient services while developing strong administrative, organisational and customer service skills in a real accommodation setting.
Training to be Provided
Business Administrator Level 3.
Future Prospects
Accommodation Assistant Opportunity.
Vacancy Detail
- Learning vital office skills such as planning, organising, filing, processing and managing correspondence
- Maintain accurate and up-to-date resident files, tenancy records, and database entries
- File, scan, and organise documentation in line with data protection policies
- Act as a first point of contact for residents, visitors, and external partners via phone, email, and in person
- Provide clear and friendly information about housing services, appointments, and processes
- Help log and respond to queries, escalating issues to senior staff where necessary
- Ensure all records are handled in accordance with GDPR and confidentiality requirements
- Help maintain accurate logs of incidents, complaints, repairs, and service requests
- Answer phones, manage email inboxes, and schedule appointments or meetings
- Ensuring all placements are undertaken in line with legislative requirements and business protocols, promoting safe practices and to ensure the consistent delivery of services
- Contributing, as appropriate, to special programmes and projects in support of the Group’s objectives