Data Technician Apprentice
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Company: KAINUU LTD
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Location: Manchester, M4 1AA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000018640
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Application Deadline Date: 02/04/2026
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Start Date: 02/05/2026
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Positions Available: 1
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Working Week: Monday to Friday, shifts to be confirmed.
Brief Description
The role at Elliotts includes all general admin duties, including sending emails, answering calls, serving customers and contacting suppliers, and all aspects of customer service whilst requiring additional flexibility.
Future Prospects
The successful candidate may be offered full-time employment.
Vacancy Detail
You will learn how to:
- Serving customers on the front desk.
- Managing paper work.
- Scanning and filing away documents.
- Sending relevant documents off.
- Contacting suppliers.
- Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained.
- Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer service is given.
- Effective and efficient use of the ProHire system.
- Access to spreadsheets and basic reporting.
- Opportunity to move and manage data.
- Opportunity to cleanse data from the CRM system.
- Updating ProHire with information and dates
- Develop an understanding of relevant vehicle legislation.
Other Information
- Strong communication skills and the ability to use these with a wide range of people.
- Positive attitude.
- Ability to be proactive and look for opportunities to improve the working environment.
- Previous customer service experience, strong attention to detail and excellent written and verbal communication skills including call handling.
- Able to work confidently under their own initiative and look at problem solving with a solutions-based approach.
- Proven ability to build and maintain working relationships with a wide range of customers as well as colleagues.
- Able to work effectively as a team as well as independently.
- Confident in managing their own workload as well as that of others and able to not only motivate themselves but also others throughout the process.
- Good attention to detail; able to work with data quickly and accurately.