Customer Service Apprentice Level 2
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Company: Derbyshire County Council
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Location: Derbyshire, DE4 3AG
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Type: Apprenticeship
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Salary: £15,392.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000019652
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Application Deadline Date: 29/03/2026
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Start Date: 01/09/2026
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Positions Available: 4
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Working Week: Monday - Friday, Shifts to be confirmed.
Brief Description
Kick‑start your career with our Customer Service (Level 2) Apprenticeship - the perfect opportunity for anyone eager to learn, grow, and build confidence while gaining hands‑on experience in a supportive workplace.
Future Prospects
- To be confirmed at interview
Vacancy Detail
- Our colleagues are multi-skilled in resolving enquiries by phone, email, web and socials, and we use a lot of digital/systems! You will gain a strong knowledge of our services and also utilise interpersonal skills, multi-tasking and conversations conducted with empathy and understanding
- Numeracy and literacy are important skills as they feature strongly in our day-to-day work
- Confidence and resilience are also important
- You’ll rotate between different types of enquiries so you can build experience quickly and keep your days varied and interesting