Customer Service Apprenticeship
-
Company: Spa Time Pets
-
Location: Reigate, RH2 9AE
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Sales, marketing and procurement
-
Ref: NAS-2000019603
-
Application Deadline Date: 30/03/2026
-
Start Date: 31/03/2026
-
Positions Available: 1
-
Working Week: Working hours are 16 per week, to include both weekend days and 1 day during the week. Times to be confirmed.
Brief Description
Spa Time Pets are a rapidly growing dog grooming business with big plans for growth. They are dedicated to making sure their clients' dogs not only looks great but feel great too! As they continue to grow, they are now looking for a customer service apprentice to join their busy team.
Training to be Provided
- You will be working towards the Level 2 Customer Service Practitioner Apprenticeship
- All training will be provided on site during your paid working hours. Your day-to-day mentoring will be with your employer, and a combination of online and in-person monthly sessions will be held with your Haddon Training Trainer Coach
- If you don't hold GCSE Grade 4/C or above, or equivalent, in English and maths, you'll also complete Functional Skills
Future Prospects
- The owners of Spa Time Pets are hugely invested in staff training and development
- Upon completion of your Level 2 Customer Service Practitioner apprenticeship, there will be other options for further training and/ or the possibility of full-time employment
Vacancy Detail
As a Customer Service Practitioner apprentice at Spa Time Pets, you will be responsible for:
- Taking incoming phone calls
- Booking appointments
- Greeting customers and their dogs
- Basic cleaning
- General help in the shop where and when needed
Other Information
- Initially, you will be starting at the Reigate shop, but all successful applicants must be able to and willing to travel to at least 1 other of their 4 branches, this position will require work across Reigate and Dorking branches