Customer Service Assistant Apprentice Smethwick Pharmacy
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Company: Smethwick Pharmacy
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Location: Smethwick, B67 7RA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000019434
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Application Deadline Date: 02/04/2026
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Start Date: 03/04/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm or 11.00am - 7.00pm (1 hour lunch break).
Brief Description
Smethwick Pharmacy are seeking a motivated and enthusiastic Customer Service Apprentice to join their pharmacy team. This role will involve a variety of customer service duties, providing essential support to operations while also interacting with patients.
Training to be Provided
- Customer Service Practitioner Level 2 Apprenticeship Standard
- Functional Skills maths/English if required
- No day release - apprenticeship completed within the working environment
Future Prospects
- Possibility for the right candidate to grow and further develop within the business
Vacancy Detail
- Front of house, working on the counter
- Interacting with patients/customers
- Issue prescriptions
- Dealing with queries/complaints
- Contacting doctors
- Calls, emails
- Till work
- Stock check
Other Information
- Must be flexible to work on a rota available for both shift patterns