Business Administrator Apprentice Level 3

You will work closely with a range of departments—including Engineering Scheduling, HR, Utilities (UT), and Operations—to ensure the smooth and efficient running of daily business activities.
As part of your apprenticeship, you will gain hands-on experience, develop key administrative skills, and support critical business functions while working towards a recognised qualification.

Key Responsibilities: 

Engineer Scheduling Support Assist with coordinating and scheduling engineers for jobs, appointments, and site visits; Maintain accurate records of engineer availability, workload, and allocations; Communicate with internal teams and customers to confirm appointments and updates.

• HR Support - the HR team with recruitment administration, onboarding tasks, and employee documentation; Build a strong social media presence to support recruitment;  Help maintain employee records, training logs, and compliance files; Assist with organising training sessions, staff communications, and HR initiatives.


• Operations Support Provide - administrative support the Operations teams to ensure efficient workflow; Help log, track, and process operational tasks, service requests, and documentation; Support with reporting, data entry, and maintaining accurate operational databases.


• General Business Support - Handle incoming enquiries via phone and email, ensuring timely and professional responses; Assist with producing reports, updating spreadsheets, and preparing internal documents; Contribute to continuous improvement by identifying opportunities to streamline processes; Provide general office support including filing, scanning, meeting coordination, and system updates.