Apprentice Attendance Officer - Queen Elizabeth Academy
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Company: The Queen Elizabeth Academy
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Location: Atherstone, CV9 1LZ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000020194
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Application Deadline Date: 26/03/2026
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Start Date: 27/03/2026
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Positions Available: 1
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Working Week: Monday to Friday (term time only). 37 hours per week total. Daily hours to be confirmed.
Brief Description
The Queen Elizabeth Academy are seeking an organised and motivated Apprentice Attendance Officer, to improve attendance and punctuality to the academy and promote the importance of good attendance. This is a great opportunity to gain valuable experience whilst working towards a level 3 business administration qualification.
Training to be Provided
- Business Administration Level 3 standard
- 20% off the job training
- Tutor support via online platform
Future Prospects
- Permanent role considered on completion of the apprenticeship
- Level 4 Business Professional in schools available
Vacancy Detail
Attendance:
- Daily monitoring of attendance for all students
- Identify children and families who require support with their attendance
- Liaise with SLT, Head of Houses and Teachers and other relevant staff regarding students who are of concern
- Raise attendance issues with parents; meet with both parents (if applicable) and students in order to support them to improve their attendance
- Prepare letters for families to address attendance issues as per academy policy
- Meet with the appropriate external agencies regularly and refer students who are not meeting their attendance targets
- Attend meetings with any appropriate external agencies as a representative of the academy and liaise with relevant staff in order to support students to successfully improving their attendance
Responsible for:
- Participating in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line manager
- Complying with individual responsibilities, in accordance with the role, for health & safety in the workplace
- Ensuring that all duties and services provided are in accordance with the academy’s Equal Opportunities Policy
- Using BROMCOM, and any other computer applications which the academy implements
- Using Microsoft Office programmes - Excel, Word, Outlook etc. - produce reports and letters, applying punctuation, spelling and grammar, contributing to style and presentation of documents (proof-reading skills are essential)
- Answering the telephone and filtering calls and emails, dealing with queries personally, where possible; enlist assistance when necessary and appropriate
- Recording messages using the academy’s standard operating procedure and distribute to members of staff accordingly
Resources:
- Operate relevant equipment and effectively use resources
- Provide advice and guidance to staff, pupils and others
- Undertake research and obtain information to inform decisions
- Assist with the marketing and promotion of the school
- Participate in the selection and management of equipment and resources
- Ensure the production and distribution of high-quality published materials