Customer Service Specialist Apprentice Level 3
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Company: Derbyshire County Council
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Location: Derbyshire, DE4 3AG
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Type: Apprenticeship
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Salary: £15,392.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000019666
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Application Deadline Date: 29/03/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday - Friday, shifts to be confirmed.
Brief Description
If you enjoy helping people, helping Derbyshire residents, solving problems and leading great service.
You’ll learn at the same time as working, and utilise your strong interpersonal skills, empathy and problem solving to help the residents of Derbyshire and support your internal colleagues.
Training to be Provided
To be confirmed at the interview.
Future Prospects
To be confirmed at the interview.
Vacancy Detail
You’ll handle calls, emails and online enquiries, helping residents get the information they need. We’re advocates of self-serve, digital and socials, so you’ll have a great opportunity to add your skills here. As a service specialist, you will also support complaints and resolve customer escalations, with opportunity to learn across different teams and functions in Derbyshire County Council.