Apprentice IT Support Technician
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Company: ENSOR ICT LTD
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Location: Blackburn, BB1 2QS
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000019739
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Application Deadline Date: 06/04/2026
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Start Date: 06/05/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8.30am - 5.00pm
Brief Description
We now have a fantastic opportunity for a dedicated and proactive Apprentice IT Support Technician / Engineer to join our friendly team assisting our clients with hardware and software problems and service requests via phone, email and in person on site.
Future Prospects
- The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Vacancy Detail
You will learn how to:
- Monitor and maintain systems and networks
- Installation, configuration and management of systems
- Diagnose faults and solve technical issues by phone, email or in person at the client site
- Manage servers (in physical and virtual environments), implementing GPO and synchronisation with cloud technologies (Office 365)
- Work to strict SLA’s
- Update and maintain internal documentation and ticket systems
- Communicate clearly to clients in non-technical jargon
Other Information
Knowledge or experience in the following areas would be advantageous:
- Windows Server (2012, 2016, 2019)
- Windows desktop operating systems
- Windows desktop applications
- Active Directory administration
- Hardware and software configuration
- General networking support (LAN, WAN, VPN)