Business Administrator Apprenticeship
-
Company: STRATFORD ENERGY SOLUTIONS LTD
-
Location: STARTFORD UPON AVON, CV37 0HR
-
Type: Apprenticeship
-
Salary: £14,560.00 per year
-
Sector: Business and administration
-
Ref: NAS-2000020424
-
Application Deadline Date: 27/03/2026
-
Start Date: 13/04/2026
-
Positions Available: 1
-
Working Week: 9:00 – 5:00 with an hour for lunch, 35 hours per week, office-based.
Brief Description
We are looking for a highly organised and proactive Administrative Support Representative to join our dynamic and growing team. This role is key in supporting both our Sales and Operations Departments, helping to ensure smooth day-to-day operations and delivering an excellent level of customer service.
Training to be Provided
Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration.
Future Prospects
They will be able to progress within our Sales and Operations Team as the company grows.
Vacancy Detail
Key Responsibilities:
- Handling incoming and outgoing calls
- Managing customer enquiries in a professional and timely manner
- Filtering, processing, and responding to incoming emails and enquiries
Supporting installation preparation, including: - Preparing site survey documentation
- Collating and preparing installation paperwork
- Preparing customer documentation
- Invoicing customers
- Keeping customers informed of installation schedules and updates
- Submitting and managing DNO applications with network operators
- Collaborating with and maintaining strong relationships with key internal and external stakeholders
- Sustaining accurate and up-to-date records within the CRM system
Skills & Experience:
- Strong written and verbal communication skills
- Excellent organisational skills with a high level of attention to detail
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Ability to work effectively as part of a team while managing multiple tasks
- A proactive, reliable, and customer-focused approach
This is an excellent opportunity for someone looking to develop their administrative career within a supportive and fast-paced environment.