Admin Assistant Apprentice
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Company: EURO DIGITAL SYSTEMS LTD
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Location: MANCHESTER, M17 1SG
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000020131
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Application Deadline Date: 06/04/2026
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Start Date: 07/04/2026
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Positions Available: 1
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Working Week: Monday- Friday 8:30am- 5:30pm, with one hour for lunch.
Brief Description
Provide administrative support including data entry, setting up customer accounts and contracts, contacting customers by telephone and email to obtain meter readings, and updating information on the company service software.
Training to be Provided
- Business Administrator Level 3 Standard
- Work Based Training
- Monthly Tutor/Assessor Sessions
Future Prospects
Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions. You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career.
Vacancy Detail
- This role supports the office team with day-to-day administration
- Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
- Dealing with finance lenders and submitting documents
- Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly, assisting with general office tasks
- Scanning contracts and other documents in to our customer database and archiving the contracts in to filing room
Other Information
Personal Qualities:
Reliable, friendly, professional, organised, conscientious, able to work independently and as part of a team, good attention to detail, enthusiastic to learn new skills, confident communicating with customers.
Other Skills:
- Basic IT skills
- Good communication and telephone skills
- Confidence speaking with customers
- Organisation and time management
- Accuracy with data entry
- Willingness to learn and work as part of a team
The role involves regular telephone communication with customers and repetitive administrative tasks such as data entry, requiring focus and accuracy.