Apprentice IT Engineer
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Company: 360 OFFICE LIMITED
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Location: Hull, HU3 2DB
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000020273
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Application Deadline Date: 30/03/2026
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Start Date: 31/03/2026
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Positions Available: 1
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Working Week: Monday- Friday, shifts to be confirmed.
Brief Description
We are keen to find an individual eager to learn and develop their skills rather than someone with a full range of existing skill sets. For the right candidate we are keen to help you achieve Microsoft Certification as well as Manufacturer training by the likes of Ricoh, Kyocera & Lexmark.
Training to be Provided
- Information Communications Technician Level 3 Apprenticeship Standard
Future Prospects
- To be confirmed
Vacancy Detail
Responsibilities and Duties:
- Provide routine and emergency fault diagnosis and repair of office technology
- Provide service to Printer/MFP fleets
- Maintain detailed records of repairs and maintenance works
- Maintain and provide an accurate record of stock and parts inventory
- Assist in the ordering of parts and materials for the ongoing service of office technology
- Provide setup, commissioning, and delivery of office technology products to locations around Yorkshire and beyond
- Train end users in the proper use and training of the hardware and software provided
- Maintain accurate records for expenses, mileage, and other relevant information in line with the role
- Perform other duties as assigned by your line manager
- Perform to KPI's in line with company policy
- Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback
- Contribute to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps
- Help improve the technical knowledge of our sales team, coaching them on new developments within 360 Office and the wider 360 Office ecosystem