Administration Apprentice
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Company: WORCESTER NEWMEDICA LIMITED
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Location: WORCESTER, WR4 9FA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000020862
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Application Deadline Date: 27/03/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday - Friday, 08:30 - 17:00. May need to work a weekend on occasion.
Brief Description
The Administration Apprentice will provide valuable support to the governance and administration functions across two sites. Working under the guidance of experienced colleagues, the apprentice will learn how governance processes operate within a healthcare environment and will assist with a range of routine administrative tasks.
Training to be Provided
- Training will take place within the workplace
- With virtual reviews and workshops from the apprenticeship provider
Future Prospects
- Upon completion of the apprenticeship we would like to employee a governance administrator
Vacancy Detail
- Provide general administrative support to the Governance and Administration Teams
- Assist with routine governance tasks, such as ensuring documents are kept up to date and stored correctly
- Support the logging and basic tracking of incident reports under supervision
- Help with the coordination of audits and quality improvement activities, including gathering information and completing simple assigned audits
- Assist with preparing agendas and taking notes for meetings, with guidance
- Help maintain policies, procedures, and standard operating documents as directed
- Support colleagues in monitoring compliance with healthcare standards (e.g., CQC)
- Assist with collecting and organising data needed for reports on performance, patient safety, and quality
- Communicate with clinical and non‑clinical staff to gather information when required
- Support the administration of patient feedback processes, including surveys and basic tracking
- Handle confidential information appropriately, following training and guidance
- Assist with updating risk registers and recording follow‑up actions as directed
- Carry out general office duties such as booking patients, managing correspondence, filing, and answering queries
- Participate in training and complete apprenticeship tasks in line with learning objectives
Other Information
Passing a Disclosure and Barring Service (DBS) check.