Apprenticeship – Housing Business Administrator Apprentice
-
Company: South Gloucestershire Council
-
Location: BS15 1XD
-
Type: Apprenticeship
-
Salary: £15,392.00 per year
-
Sector: Business and administration
-
Ref: NAS-2000021305
-
Application Deadline Date: 29/03/2026
-
Start Date: 11/05/2026
-
Positions Available: 1
-
Working Week: Monday to Friday, 08:30 - 16:30.
Brief Description
As a Housing Business Administrator Apprentice, you will support the maintenance of the Council’s Housing Register, provide high-quality administrative and customer service support, and contribute to homelessness prevention outcomes.
Training to be Provided
Throughout your 18-month apprenticeship, we will allocate you a workplace mentor to give you guidance and support in completing your Level 3 Business Administration, which requires weekly day release learning at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT.
Future Prospects
- There may be a hay graded role at the end however, this is not guaranteed due to budget
Vacancy Detail
Working alongside our experienced staff, you will get to experience the functions of the various roles within the Housing Team, as the teams are interlinked, and work closely together in resolving housing issues. We work closely with our Representative Partners in supporting residents, professionals and partner agencies for all queries relating to the Housing Register.
Day to day, you will act as a first point of contact for customers, colleagues and partners; handle enquiries sensitively across telephone, email and face-to-face channels. Provide administrative support to managers and the team, including minute-taking for key meetings.
Regularly, you will be liaising with customers and agencies; identify special circumstances and make appropriate referrals to access specialist advice or support services.