L4 Application Support Lead Apprenticeship
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Company: March
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Location: Burton-On-Trent, DE14 3SX
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Type: Apprenticeship
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Salary: £22,000.00 per year
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Sector: Digital
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Ref: NAS-2000021728
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Application Deadline Date: 01/04/2026
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Start Date: 13/04/2026
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Positions Available: 1
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Working Week: 37.5hrs per week. Shifts to be confirmed.
Brief Description
We are seeking a motivated and proactive Apprentice Application Support Lead to join our Business Applications team. This is a unique opportunity to gain hands-on experience in enterprise systems support, training delivery, and data management, while contributing directly to the success of a major digital transformation project.
Training to be Provided
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard.
Future Prospects
A clear pathway to roles such as Systems Analyst or Business Applications Specialist.
Vacancy Detail
- End-User Training Support Assist in delivering engaging training sessions to help users become confident with IFS. Update and maintain training materials, including ClickLearn recordings, especially after system updates.
- First-Line Support & Ticket Triage Act as the first point of contact for IFS-related queries. Triage and resolve basic issues, escalating more complex problems to senior team members. Over time, help identify recurring issues and contribute to long-term solutions.
- Base Data Management Support the preparation and loading of foundational data into the IFS system for current and future deployment waves.
- Strategic Enablement Provide operational support that allows senior team members to focus on high-level deployment, configuration, and stakeholder engagement.
- Ad Hoc Project Support Offers flexible assistance across the Business Applications team as needed, contributing to a variety of tasks that support the overall success of the IFS programme.
Other Information
It is a requirement to have five GCSE 9-4 grades or equivalent (including English and maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level 2, you may also apply for these apprenticeships.
Eligibility; You must meet the following eligibility criteria to apply for the role:
- Have been a UK/EEA resident for the last 3 years.
- Hold a valid residency status.
- Have the right to work in the UK.