Level 3 Business Administration Apprenticeship – Lambourn Equine Vets
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Company: INSPIRE ATA LIMITED
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Location: Hungerford, RG17 8YR
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000021780
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Application Deadline Date: 30/03/2026
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Start Date: 06/04/2026
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Positions Available: 1
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Working Week: Monday, Tuesday and Thursday 8am – 5pm, Wednesday and Friday 8:30am – 5:30pm including a 1 hour break.
Brief Description
At Lambourn Equine Vets, we pride ourselves on delivering exceptional equine veterinary care with professionalism, compassion and clinical excellence. We are seeking a motivated and organised Veterinary Reception & Business Support Apprentice to join our friendly and supportive team.
Training to be Provided
- Study towards a relevant qualification, Level 3 Business Administration Diploma
- On-the-job training and mentoring from experienced professionals
- Regular review meetings to track progress and development
Future Prospects
Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship, with opportunities to develop further within veterinary administration or practice management.
Vacancy Detail
Main Duties:
- Provide professional and polite telephone support, acting as second-line call cover
- Record accurate messages and ensure timely follow-up with clients
- Manage call-back slots and support client query resolution
- Assist with diary management, including checking travel times and appointment spacing
- Support efficient routing and scheduling of veterinary visits
- Handle incoming and outgoing post
- Scan and process documentation, including certificates and export paperwork
- Support with vetting certificates and ensure accurate record-keeping
- Complete weekly pager tests
- Monitor shared communication channels (email inboxes, WhatsApp groups, internal systems) to ensure smooth information flow
- Assist with internal vet tech duties when required
- Support laboratory workflow and liaise with colleagues to maintain efficiency
- Assist the pharmacy administrator with medication and stock-related administration
- Process payments, invoices and insurance documentation
- Maintain organised, accurate and confidential client and patient records
- Keep the office environment tidy and professional
- Uphold company policies, confidentiality standards and professional conduct at all times
Other Information
Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.