Customer Service Apprenticeship
-
Company: 4D FLOORS LIMITED
-
Location: B24 9QR
-
Type: Apprenticeship
-
Salary: Apprenticeship Minimum Wage
-
Sector: Sales, marketing and procurement
-
Ref: NAS-2000012436
-
Application Deadline Date: 30/03/2026
-
Start Date: 06/04/2026
-
Positions Available: 1
-
Working Week: Monday - Friday, 9.00am - 5.30pm
Brief Description
4D Flooring is offering a fantastic opportunity for someone looking to start a career in customer service. As a Customer Service Apprentice, you will gain hands-on experience while completing an accredited apprenticeship programme.
Training to be Provided
- Teaching and learning the skills, knowledge and behaviours within Customer Services
Future Prospects
- Outstanding prospects for a genuine career with 4D Floors Ltd, if the candidate works hard and proves to be an asset to the company there is every possibility to progress to a full-time position
Vacancy Detail
- Deal directly with customers either by telephone, electronically, or face to face
- Respond promptly to customer enquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service enquiries
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications and requests
- Organise workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
Other Information
Have you checked the suitability of the location, hours and pay prior to applying?