Level 3 Business Admin Apprenticeship
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Company: EXQUISITE REFRESHMENTS LIMITED
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Location: Plymouth, PL7 5FL
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000022061
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Application Deadline Date: 30/04/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday to Friday.
Brief Description
This apprenticeship role offers a structured opportunity to develop core business administration skills within a thriving, fast-growing company. The Office Administration Apprentice will support the Managing Director and wider team.
Training to be Provided
- Structured apprenticeship training and development
- Hands-on experience across multiple business functions (full & comprehensive business
overview) - Supportive and friendly working environment
- Exposure to real business systems and processes
- Opportunity for career progression within a growing company
Future Prospects
Opportunity for career progression within a growing company.
Vacancy Detail
- Provide administrative support to the Managing Director and team to ensure efficient day-to-day operations
- CRM Management: Maintain and update customer records, log interactions, track sales opportunities, generate reports, support targeted sales campaigns, and ensure high data accuracy
to support business decisions - Inventory Management: Assist in stock control processes, including purchase orders, goods in/out, stock monitoring, product records, asset tracking, and stock audits to maintain accurate
inventory levels - Order Processing: Create and manage sales and purchase orders, ensuring accurate and timely processing
- Accounts Support: Assist with invoicing, reconciliation of supplier invoices, and maintaining financial records.
- Website Management: Update and maintain the company's B2B website, ensuring accurate product listings and content
- Social Media & Marketing: Plan, create, and schedule engaging content across social platforms
- Support brand awareness, product promotion, and lead generation through structured campaigns
- Marketing Campaigns: Assist in creating and executing CRM/email marketing campaigns, including segmentation, content creation, and performance tracking
- Customer Service: Handle enquiries via phone and email, providing a helpful, “customer-first” approach and responsive service
- Office Operations: Greet visitors, manage mail, maintain office organisation, and support general administration
- Scheduling: Coordinate meetings, appointments, and travel arrangements
- Logistics: Receive deliveries, check stock, and create shipments ready for delivery
- Data Management: Maintain accurate files, records, and databases in line with company processes
- Stock Control: Monitor office and warehouse supplies and ensure timely replenishment
- Continuous Improvement: Identify and suggest improvements to processes and workflows. Assisting in helping the company achieve ISO 9001