Customer Sales Apprenticeship
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Company: SKY PLC
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Location: Middlesex, TW7 5QD
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Type: Apprenticeship
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Salary: £29,060.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000022210
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Application Deadline Date: 13/04/2026
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Start Date: 28/09/2026
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Positions Available: 12
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Working Week: Rotational shift patterns Monday to Friday that can vary between 8am - 8pm, with possible shifts over the weekend.
Brief Description
Identify the ultimate package. Sell Sky products. Gain a qualification in Customer Services. Our Contact Centre Apprentices focus on having great conversations and delivering the best service for our customers. Working in our Contact Centre you’ll work hard to deliver the best service in the country to new and existing customers.
Training to be Provided
Customer Service Practitioner Level 2.
Future Prospects
While there’s no fixed career pathway after completing the programme, it provides a strong foundation for a range of next steps. Most apprentices naturally progress into Sales Advisor roles.
Vacancy Detail
- Listening attentively to customers: understanding their needs, showing empathy and inspiring trust
- Keeping the customer at the heart of all that we do
- Keeping up to date with all Sky products and campaigns so that you can effectively support our customers and promote new and existing products
- Delivering the best service in the country in every interaction
- Working towards targets across several business measures
Other Information
- To be above statutory school-leaver age by September 2026
- At least 2 GCSEs (or equivalent)
- To have finished any current studies by September 2026, with no plans to study during the programme
- Not to have already completed a qualification/degree in the same subject area
- Right to Work: You will have valid right to work in the UK by the programme start date (28th September 2026) and will remain valid for the full duration of the apprenticeship (15 months) without requiring renewal or expiring during this time. Please note that Sky does not offer sponsorship for this programme