Business Administration Apprentice

Over 2 years, you’ll mix hands-on experience within our dedicated Operations team with high-quality training from our internal apprenticeship provider. In the role you will be supporting the Finance team by providing a high-quality service to colleagues through day-to-day administrative support to help the team run smoothly. You will develop transferable skills, gain real workplace experience and build the foundations for a successful career.

Key Accountabilities:

• Undertake and successfully complete the Level 3 Business Administration Apprenticeship including attending off-the-job training, completing coursework and maintaining evidence required for assessment


• Take an active role in personal development, seeking feedback and opportunities to build knowledge of university operations and finance processes


• Contribute to continuous improvement by supporting the team in identifying opportunities for more efficient and effective ways of working


• Build effective working relationships with colleagues across the Finance Team and wider University, ensuring a professional, responsive and customer-focused service to internal and external stakeholders


• Accurately update records using Microsoft Office and other internal systems


• Produce documents including emails, letters, files, reports and proposals


• Contribute to team tasks and meetings, helping to achieve team deadlines, taking into consideration fluctuating demands and priorities


• Manage shared inboxes and queries, responding to customer and stakeholder enquiries in a positive and professional manner, or referring onwards as appropriate


• Maintain a clean and organised office space, for instance assist with incoming and outgoing mail, parcels, and deliveries and order and monitor office supplies