Housing Solutions Apprentice
-
Company: Tendring District Council
-
Location: Clacton-On-Sea, CO15 1TN
-
Type: Apprenticeship
-
Salary: £15,392.00 per year
-
Sector: Sales, marketing and procurement
-
Ref: NAS-2000022521
-
Application Deadline Date: 02/04/2026
-
Start Date: 02/06/2026
-
Positions Available: 1
-
Working Week: Monday to Thursday 8.45am – 5.15pm Friday 8.45am – 4.45pm.
Brief Description
We have an exciting opportunity to join our Housing Solutions Team as a Level 2 Customer Service Apprentice. You will be part of a busy team, providing support as well as dealing with general housing and any other enquiries regarding households who have approached the Council with a homeless situation.
Training to be Provided
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Future Prospects
This is an exciting apprenticeship which opens doors to many avenues within the organisation.
Vacancy Detail
- Recording accurate information so officers can undertake homelessness assessments
- Monitoring shared email inboxes, responding to enquiries and logging information
- Preparing and sending letters and emails, also following up that information
- Updating the case management system with new cases, appointments and outcomes
- Making and receiving telephone calls
- Learning basic legislation information, such as the Homelessness Reduction Act