Post Sales Administration Apprentice
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Company: EXPERIENCED ENERGY SOLUTIONS LIMITED
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Location: Tamworth, B78 3HL
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000014303
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Application Deadline Date: 30/04/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm (30min lunch break).
Brief Description
The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.
Training to be Provided
- Business Administration Level 3 Standard
- Relevant workplace training
- Functional Skills if required
Your programme will be delivered online, with the following structure:
- 9 workshops which will be delivered on-line on a monthly basis
- During these sessions, new topics will be taught by your tutor
- Between sessions, you’ll complete self-study tasks spread throughout the week
- You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks
Future Prospects
- To be decided upon completion of apprenticeship
Vacancy Detail
The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.
The successful candidate will work closely with energy suppliers and the EES Sales team, helping to manage post-sale processes and maintain strong working relationships across the business.
Key Responsibilities:
- Support the Customer Service Experience Manager with post-sales activities
- Assist with onboarding and ongoing support for new and existing customers
- Liaise with energy suppliers to ensure accurate and timely processing
- Work closely with the Sales team to support contract handovers.
- Maintain accurate records and ensure tasks are completed within agreed deadlines
We are looking for a candidate with strong IT skills, including experience using email systems, Microsoft Outlook, and Microsoft Excel.
Other Information
- This role requires good IT skills, including regular use of email, Outlook, and Excel