Travel Consultant Apprentice
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Company: PRESTBURY TRAVEL LTD
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Location: STOCKPORT, SK12 1RD
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000022801
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Application Deadline Date: 30/04/2026
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Start Date: 01/05/2026
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Positions Available: 2
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Working Week: Monday - Friday: 9am - 5.30pm, Saturday: 9am - 5pm. 5 working days a week; Monday - Saturday. Breaks to be confirmed.
Brief Description
We’re seeking an enthusiastic, customer-facing Apprentice with a passion for travel. You’ll support clients booking holidays while gaining experience in sales, administration, and day-to-day branch operations. This is an exciting opportunity for someone eager to learn and develop within the industry.
Training to be Provided
- This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
- Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
- Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
- You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
- Learning first hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period
Future Prospects
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.
Vacancy Detail
- Speak with clients to understand their travel needs, preferences and budget
- Assist customers in finding suitable package holidays or creating independent travel itineraries
- Recommend and sell additional travel products and services, including car hire, airport lounges and excursions
- Make bookings and process payments using online booking systems
- Keep clients informed of any travel updates, including cancelled or rescheduled flights
- Arrange refunds where required and handle customer feedback in a professional manner
- Support the team in achieving branch and sales targets
- Assist with branch promotions, brochure organisation and window displays
- Carry out daily banking and other routine branch tasks
- Complete administrative duties, including ticketing and travel documentation
- Communicate with clients confidently in person, over the phone and by email
- Attend external events and training opportunities where possible to broaden product and destination knowledge
Other Information
The ideal candidate will be positive, motivated and eager to build a career in travel. You must have good communication skills, have a keen eye for detail, and be committed to delivering excellent service at every stage of the customer journey.