Business Administration and Technology Service Development Apprenticeship
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Company: TELSOLUTIONS LTD
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Location: Harlow, CM19 5QE
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Type: Apprenticeship
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Salary: £26,000.00 per year
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Sector: Business and administration
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Ref: NAS-2000023147
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Application Deadline Date: 17/04/2026
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Start Date: 05/05/2026
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Positions Available: 2
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Working Week: Monday - Friday, 9.00am - 5.00pm. This may occasionally exceed if the training is off site at conferences or customer sites.
Brief Description
The successful applicant will be trained to provide service development and project support for our worldwide customer base and manage simultaneous customer projects, administration and finance queries.
Training to be Provided
Day release at college.
Future Prospects
The successful applicant will be offered a full time role at Telsolutions with an opportunity to specilise in managing a product and service or enter account managemant with performance pay.
Vacancy Detail
Duties to include but not limited to;
- They will be trained to develop and maintain excellent commercial and business relationships both with our technical 3rd party partner suppliers and our range of customers maintaining the highest level of service
- Day to day the role involving the creation, administration and management of projects from their inception to customer delivery and live service delivery
- This also includes learning how to manage issues using appropriates tools and techniques
- This may involve the responsibility to escalate unresolved issues to appropriate internal teams and co-ordinate these with all parties
- Deliver positive communications to our internal and external customers updating and managing the company website and social media
- Work cross-functionally with product, support and finance to ensure resolution of customer issues
Other Information
Disclosure and Barring Service (DBS) check is a requirement to handle sensitive data.
Dates are subject to change.