Business Administration Apprentice
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Company: Devon County Council
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Location: Exeter, EX2 4QD
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Type: Apprenticeship
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Salary: £24,796.00 per year
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Sector: Business and administration
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Ref: NAS-2000023154
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Application Deadline Date: 22/04/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm. However, there is the option of flexible working arrangements.
Brief Description
Through our Step-In Apprenticeship Programme, the Council is offering an excellent opportunity for the right candidate. The Digital & Technology Service are recruiting for a Business Administration apprentice. This is not a technical post, so in-depth IT knowledge isn’t necessary.
Training to be Provided
- Starting in May, the duration of your Apprenticeship contract will be 20 months
- You will work towards a Level 3 Business Administrator qualification
- You will be supported by a combination of training and practical work experience
Future Prospects
- This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce
- There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy
Vacancy Detail
- Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
- Assist with the distribution of incoming mail and despatch of outgoing mail as required
- Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
- Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
- Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
- Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
- Maintain up to date and accurate records
- Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
- Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone, email and face to face
- Adhere to existing working practices, methods, procedures, undertake relevant training anddevelopment activities and to respond positively to new and alternative systems
- Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
- Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
- Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
- Understand and comply with the County Council’s Environmental policies
- Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Other Information
As part of your application, you must write a supporting statement. Refer to the job description and person specification and include examples that demonstrate your skills and qualities. This statement is a crucial part of the selection process and will help determine if you're invited to interview.