ICT Apprentice
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Company: CREATIVE NETWORKS LTD
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Location: Rochdale, OL16 5EA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000023156
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Application Deadline Date: 25/04/2026
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Start Date: 25/05/2026
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Positions Available: 1
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Working Week: Shifts to be confirmed.
Brief Description
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.
Future Prospects
- The successful candidate may be offered a full-time position after completing the apprenticeship
Vacancy Detail
You'll learn how to:
- Provide 1st Line IT support to our clients
- Monitor and maintain network and server infrastructure
- Handle calls, service tickets, and email requests through the Service Desk
- Respond quickly to system failures and technical issues
- Create and maintain process documentation
- Troubleshoot faults and ensure timely resolution
- Build and maintain strong client relationships
Other Information
- A full UK driving licence
- A genuine passion for IT
- Built and maintained personal computers
- Good technical knowledge
- Good understanding of Microsoft Windows operating systems
- Familiarity with routers, networking equipment, and troubleshooting wired/wireless networks
- Excellent communication skills – both verbal and written
- Organised, confident, and able to manage multiple tasks