New Business Support - Business Administrator Level 3 Apprenticeship

Job Responsibilities:

• Answer reception calls and filtering them to the correct contacts 


• Provide copies of agreements and other information or documentation to customers upon request 


• Carry out Experian credit checks and AML searches 


• Submit opportunities to Funders for credit review 


• Raise customer documentation and ensuring all relevant documents are returned correctly


• Deal with incoming documentation accurately checking all details


• Once documents have been received and conditions agreed liaise with supplier to sanction delivery


• Call or email suppliers to chase up any invoices and obtaining delivery dates and update the system accordingly 


• Contact customers to ensure an agreement can be activated


• Check all final documentation for invoicing package the deal and invoice


• When required raise credit notes or reinvoice using SAGE


• Responsible for keeping the sales team dealers' funders and customers fully updated throughout the journey of an application


• Provide additional information to bank or lenders as required


• When required run reports ensuring all the data is accurate


• Handle customer information sensitively in line with GDPR


• Assist with any other duties as reasonably requested by the Operations Director to support across the business