Apprentice Housing Assistant

  • Company: IKE SUPPORTED HOUSING LTD
  • Location: Barnsley, S75 3DP
  • Type: Apprenticeship
  • Salary: £17,550.00 per year
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000023485
  • Application Deadline Date: 24/04/2026
  • Start Date: 27/04/2026
  • Positions Available: 1
  • Working Week: Monday to Friday Between 8.30am and 4.30pm

Brief Description

Are you looking to kickstart your career in housing and property? We have a great role as a housing assistant, if you are passionate about property and willing to learn, apply now!

Training to be Provided


  • No college realise day

  • 1-1 session with your tutor

  • Off the job training

Future Prospects


  • Opportunity for full time role upon completion

Vacancy Detail


  • Answering calls professionally and calmly, taking relevant information on board, to provide first-time fix solutions

  • Contacting contractors and assisting with the day to day and routine maintenance works along with the compliance works

  • Planning works with the tenant and/or support workers to ensure a smooth and efficient process for the works to be completed

  • Delivery of excellent customer services

  • Managing the support inbox

  • Entry of repairs onto SASSHA

  • Updating SASSHA repair status

  • Chasing of contractors for timely completion of works

  • Coding of repair invoices in preparation for finance team

  • Research of new contractors

  • When new contractors are employed, ensure they are registered or work directly under the supervision of a government approved scheme such as BAFE, NICEIC or Gas Safe

  • Achieving and improving the service delivery standards, identifying any areas of concern for improvement

  • General & Intensive Housing Management Responsibilities

  • Assist with the property visits reporting and associated work

  • Working collaboratively with internal and external partners to achieve agreed objectives

Ready to start your adventure?