Customer Service & Sales Apprentice
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Company: EDA LEARNING AND DEVELOPMENT LIMITED
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Location: Southampton, SO17 3ES
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Type: Apprenticeship
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Salary: £16,640.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000023893
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Application Deadline Date: 23/04/2026
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Start Date: 01/05/2026
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Positions Available: 1
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Working Week: Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch).
Brief Description
A Customer Service and Sales apprentice is required for a leading electrical wholesaler. The candidate works on the trade counter serving customers, along with making new clients and liaising with suppliers over the phone. Fantastic career progression opportunity for the right candidate.
Training to be Provided
Completing a Level 2 Customer Service Apprenticeship standard, consisting of:
- Knowledge and competence qualification in Customer Service at Level 2
- End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off-the-job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.
Future Prospects
Opportunities that could arise after the apprenticeship are:
- Sales Team Member
- Counter Sales
- Warehouse Supervisor
- Sales Rep
Vacancy Detail
Reform Electrical is a local independent electrical wholesaler, putting customers at the forefront of the business.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity, from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings and are installed by contractors and electricians.
After full training, responsibilities will include:
- Completing the paperwork within the office
- Raising quotations
- Trade counter
- Taking payments
- Setting up new accounts
- Sales calls
- Processing orders
- Administration
- Answering the telephone
Other Information
Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.