Technical Support Apprentice
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Company: FNA UK (COMPRESSORS) LIMITED
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Location: Oxford, OX44 7XZ
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Type: Apprenticeship
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Salary: £20,540.00 per year
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Sector: Engineering and manufacturing
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Ref: NAS-2000024330
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Application Deadline Date: 31/05/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday – Thursday 08:30 – 17:00. Friday 08:30 – 16:30.
Brief Description
The technical support department within FPS Air Compressors is the pivotal department within the organisation. We assist customers with technical enquiries, remote fault-finding, repairs, and diagnosis on machines. The apprenticeship that we offer will provide an interesting dynamic role where no two days are ever the same.
Training to be Provided
Delivery model:
- Work-based training with your employer.
- Day release during term time (approximately 2 days a week for 1 year).
- Regular meetings with your training coordinator to monitor progress and well-being.
- Apprentices will need to complete a minimum of 300 hours of off-the-job training during their apprenticeship.
Qualifications included:
- Level 2 Diploma in Engineering Operations (Skills).
- Level 2 Certificate in Engineering Operations (Knowledge).
- Level 2 Engineering Operative Apprenticeship.
End Point Assessment:
- Practical assessment.
- Professional discussion.
Future Prospects
Upon successful completion of the apprenticeship, the candidate will have the option to become a full-time employee within the organisation as a Technical Support Engineer and progress to the Level 3.
Vacancy Detail
The technical support department within FPS Air Compressors is the pivotal department within the organisation. We assist customers with technical enquiries, remote fault-finding, repairs, and diagnosis on machines. The apprenticeship that we offer will provide an interesting dynamic role where no two days are ever the same.
- Great mix of practical and office-based work.
- Hands-on electrical & mechanical works.
- A very interesting industry, Compressed Air is used by so many different industries.
- Internal training & support by the best individuals in the industry.
The day-to-day tasks within the role include
- Learn the basic principles of compressed air, and how air compressors operate.
- Assist with day-to-day hands-on workshop activity, with electrical & mechanical repairs.
- Assist when able with technical support phone calls, email & administration.
- Assist with updating the technical support library with documents, manuals etc.
- Assist with visits to customer sites to undertake routine services, and repairs
Other Information
Experience using hand tools, and some kind of mechanical experience would be desirable.
You will need to pass an Enhanced Disclosure and Barring Service (DBS) check.
Please apply as soon as possible for this role. Should the right candidate be found prior to the closing date, then the vacancy may be closed early.
Apprenticeship Assessment and Information Session:
Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training, may be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus.
This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions.
As a new Apprenticeship applicant, you will only have to undergo this process once. If you would like to talk to us about the assessments or if you would need any extra support to attend the Apprenticeship Assessment and Information Session, please call us on 01235 216216.
Qualification checks:
By applying for this vacancy, you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications. We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible.
The National Minimum Wage (NMW) for Apprentices is £8.00 per hour from April 2026. This applies to 16 - 18 year old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The wage for apprentices applies to both time spent on-the-job, plus time spent training.