Junior Sales Support Executive Apprenticeship - Level 3

What you’ll be doing as Junior Sales Support Executive at TEAM?

• Following up on warm inbound enquiries about TEAM Membership and Service Partnerships


• Scheduling discovery calls, demos and follow-up meetings for senior team members


• Supporting the sales pipeline by preparing notes, proposals, follow-ups and reminders


• Coordinating with prospects through LinkedIn, phone calls, Teams calls and email


• Helping to nurture leads at all stages of the sales cycle to improve conversion rates


• Maintaining accurate CRM records, ensuring all leads, conversations and tasks are logged and up to date


• Tracking activity, outcomes and pipeline movement in line with TEAM processes


• Producing simple reports and updates for internal review


• Drafting and sending professional follow-up messages, holding statements and appointment confirmations


• Assisting with onboarding tasks for new Members and Service Partners


• Supporting with event admin, webinar attendance follow-ups and data clean-ups


• Liaising with key partners and internal stakeholders where required

What we’re looking for in a Junior Sales Support Executive:

• Confident communication skills across phone, video calls, email and LinkedIn


• Strong organisational skills with attention to process and detail


• Comfortability working with CRM systems and general sales technology (training provided)


• Proactive and enthusiastic with the ability to pick up the phone and drive conversations


• Good written communication and follow-up etiquette


• Ability to manage multiple tasks and deadlines at once