Administrative Assistant Apprentice

  • Company: IVY GROVE SURGERY
  • Location: DERBYSHIRE, DE5 3TH
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Business and administration
  • Ref: NAS-2000023923
  • Application Deadline Date: 21/05/2026
  • Start Date: 25/05/2026
  • Positions Available: 1
  • Working Week: Monday - Friday between 8.00am - 6.30pm - actual working time will be discussed in advance via staff rota where applicable

Brief Description

Join Ivy Grove Surgery as an Admin Assistant Apprentice and play a key role in supporting patient care. Use the Egton Medical Information System to help create accurate records that keep the surgery running smoothly. Start your career in a friendly, fast-paced healthcare environment!

Training to be Provided

You will not be required to attend college ordinarily as this programme is delivered within your workplace, by regular sessions with a college work-based tutor.

Future Prospects

There is the potential for a full-time, permanent role at Ivy Grove Surgery upon successful completion of the apprenticeship, depending on performance and business needs. This is a great opportunity to begin a long-term career within a supportive healthcare team.

Vacancy Detail


  • To input incoming clinical letters, discharge summaries, results etc, into the medical system

  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure

  • To access Lab Links and download details of investigations carried out into the patients’ medical records

  • To produce and maintain returns to the PPA

  • To retrieve medical records and assist the completion of medical/insurance records

  • To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

  • To process the recall requests for specialist clinics, vaccination campaigns, flu campaigns, etc

  • To input the OOH visits, A&E attendances, and message slips into the patient’s medical records

  • To produce searches as required for clinical and audit purposes

  • To maintain the computer clinical system in an accurate and secure manner

  • To provide cover for members of the secretarial/reception team during periods of sickness and annual leave

  • Any other duties which may reasonably be regarded as within the nature of the duties and responsibilities

Other Information


  • Passing a Disclosure and Barring Service (DBS) check

  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Ready to start your adventure?