Leisure Team Member L2 Apprentice
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Company: GREENWICH LEISURE LTD
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Location: Swanley , E13 8SD
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Type: Apprenticeship
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Salary: £19,480.62 per year
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Sector: Health and science
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Ref: NAS-2000026780
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Application Deadline Date: 30/05/2026
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Start Date: 15/06/2026
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Positions Available: 1
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Working Week: TBC at the interview stage.
Brief Description
GLL is currently recruiting Leisure Team Member Apprentice to work in Newham Leisure Centre, Newham, E13 8SD. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us.
Training to be Provided
The apprentice will receive full on-the-job training as well as 20% off the job training from the employer, and they will also receive a full wrap-around service from SCL.
Future Prospects
The apprentice will be able to progress on to a team leader qualification, once they have completed their apprenticeship .
Vacancy Detail
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities and more at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and well-being.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and general manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry. As a leader within the leisure industry, we can also offer scope to progress your career and job variety, like nowhere else.
You will be enrolled on a Leisure Team Member Apprenticeship programme, which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- Certificate in Teaching Swimming
- Level 2 Gym Instructor
Other Information
The candidate must be a strong swimmer. As a leader within the leisure industry, we can also offer scope to progress your career and job variety, like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics:
- This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
- We are an accredited Living Wage employer with industry-leading rates of pay.
- We can offer a career, not just a job, with extensive Learning & Development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff-owned organisation, you will be given the opportunity to join the society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health assurance and access to counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!