Pharmacy Customer Service Apprenticeship

  • Company: B D HEALTHCARE LTD
  • Location: Oldbury, B68 0RT
  • Type: Apprenticeship
  • Salary: £16,224.00 per year
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000026795
  • Application Deadline Date: 13/05/2026
  • Start Date: 14/05/2026
  • Positions Available: 1
  • Working Week: The applicant will work between 8:30am and 6:30pm, depending on the shift pattern. Hours will vary within this period in line with the rota, and occasional bank holiday work may be required.

Brief Description

Join our team as a Pharmacy Counter Assistant Apprentice! Serve customers, assist with prescriptions, manage stock, and complete on-the-job training to gain a recognised qualification. Develop your skills in a supportive team and start your career in pharmacy and healthcare today.

Future Prospects

Customer Service Lead. 

Vacancy Detail

A Pharmacy Counter Assistant typically handles the following day-to-day duties:



  • Serving Customers - Helping customers at the pharmacy counter, answering basic health and product queries, and offering over-the-counter advice (within training limits).

  • Processing Transactions - Handling payments and recording sales accurately.

  • Supporting Prescription Services - Assisting in preparing and labelling prescriptions under pharmacist supervision.

  • Stock Handling - Replenishing shelves, checking expiry dates, and keeping the pharmacy clean and organised.

  • Administrative Support - Updating records, booking repeat prescriptions, and helping with paperwork as needed.

  • Learning & Development - Completing apprenticeship training and applying new knowledge in the pharmacy setting.

  • Their focus is on excellent customer service, supporting pharmacy operations, and learning the foundations of healthcare service.

Ready to start your adventure?