Road Logistics Apprenticeship - Expo & Events Team

Are you looking for a challenging and rewarding career? Look no further! Logistics is the behind-the-scenes magic that keeps our world running smoothly. It's the process of moving goods from one place to another, ensuring that parcels arrive at our doors, supermarkets stay stocked, and our favourite foods are always available at restaurants. Whether it's your favourite popstar's concert gear or a football team's equipment, logistics make it all happen, connecting us globally and making everyday life more convenient. 

Kuehne + Nagel provides logistics solutions for business customers across the globe. Ensuring that their goods are transported efficiently and reliably by air, sea, road and rail to where they need to be, meeting the unique needs of each and every one of their customers.

We are currently seeking a motivated and enthusiastic individual to join the Expo & Events Road Logistics team in Birmingham. The Expo and Events team at Kuehne+Nagel provides comprehensive logistics solutions for Exhibitions and Events worldwide. Supporting Exhibitors and contractors with all logistics needs, from customs and shipping to forklifts for loading/unloading and storage of empty cases during their shows.

If you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
How you create impact

As part of the team, you will be providing support to our sales and business development team with a strong focus on customer service. You’ll likely be the first person that the customer engages with when they get in touch with Kuehne+Nagel. You’ll manage the initial client relationship and work with the team to close the business, before handing over to our operational colleagues to deliver the service.

You’ll be learning how to:

• Handle different types of customer enquiries via air, sea and road


• Source & procure prices from an array of different specialist suppliers, understanding how each one fits into an event cycle


• Build and strengthen customer relationships to ensure rebooking
  Support the international team in coordinating information to help ensure all critical information and elements (i.e. documentation) are present when arranging shipments 


• Liaise with all relevant parties to ensure that customer expectations are met during the shipment cycle 


• Respond on time to team requests, and manage any issues that may arise


• Support communication with internal teams to align on event objectives and logistics


• Assist in tracking event expenses and managing budgets, ensuring cost-effective solutions


• Handle queries from colleagues and suppliers 


• Support the team in handling finance support requests, including raising, tracking and issuing invoices to customers

Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.

This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found at https://jobs.kuehne-nagel.com/uk/en