Office Administrator Apprentice
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Company: COUNTRYWISE WATER COOLERS LTD
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Location: HULL, HU4 6PA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000028249
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Application Deadline Date: 22/05/2026
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Start Date: 01/06/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm
Brief Description
Countrywise is a small family-owned. As a small business we all work together as a team to keep the customer satisfied as well as understanding the pressures of family life. We are now recruiting an apprentcie to join our expanding company.
Training to be Provided
Business Administration Level 3 Apprenticeship Standard:
- Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA) - Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
- Attending weekly classes to achieve the Level 3 Business Administration qualification
Future Prospects
- The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Vacancy Detail
Sales:
- Weekly Telephone/email contact with existing customer base to check if require a delivery using Microsoft Excel spreadsheet
- Telesales and creating quotations via email from prewritten template
- Follow up Quotations
- Send Contracts won via Docusign
Customer Service:
- Dealing with enquiries/queries from existing customers
- Inputting customer orders onto Prowat (bespoke software)
- Updating customer details on Prowat where necessary
- Ensuring the customer is satisfied with the service
Daily:
- Small amount of filing
- Organise the orders generated for between 3 - 4 drivers per day, creating an efficient route for them using Prowat
- Upload the deliveries completed the day before by the drivers
- Check their handheld confirmations are correct
- Record total number of bottles, coolers swapped, sanitised, cups delivered by each driver
- Print and check the vehicle tracker for each driver
- Deal with enquiries, queries, orders
- Check and action emails and phone calls in coming regularly
- Ordering cooler replacements or new machines with the sanitisation room
- Liaise with office manager and 2 other sales desks with any changes
- Liaise with drivers completing your round where necessary
- Assist with other members of staff