Medical Receptionist and Business Admin Apprenticeship
-
Company: Atherley House Surgery
-
Location: SO15 3FH
-
Type: Apprenticeship
-
Salary: £13,774.80 per year
-
Sector: Business and administration
-
Ref: NAS-2000028309
-
Application Deadline Date: 26/06/2026
-
Start Date: 29/06/2026
-
Positions Available: 1
-
Working Week: Four days a week. Monday 10:00 - 18:30 Tuesday 14:00 - 18:30 Thursday 08:30 - 18:30 Friday 08:30 - 18:30
Brief Description
VQ Solutions are searching for a motivated individual to kick-start a career in business administration within the NHS. The role suits someone passionate about customer service, learning office skills, and making a difference in the community. You will gain NHS knowledge and an understanding of how a GP practice operates.
Training to be Provided
- You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
- You will have a dedicated VQ Mentor and will also be supported internally by your manager
- During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
- The best part? All apprenticeship work will be completed during working hours
Future Prospects
On successful completion of the apprenticeship, there may be an opportunity to progress within the organisation. We hope to offer the apprentice a permanent position within the practice, subject to vacancy availability, along with potential opportunities for further development and progression.
Vacancy Detail
- Manage the practice appointment system, including booking, rescheduling and cancelling patient appointments
- Manage requests for home visits
- Signposting patients to appropriate services
- Be a point of contact for new patients wishing to register with the practice. Providing them with the relevant practice information
- Communicating effectively with patients, colleagues and external providers via telephone, email and in person
- Using the telephone to manage and resolve enquiries, transferring calls to the relevant colleagues where necessary
- Accurately entering data into the patients’ medical record
- Scanning patient related documentation into the medical record
- Process prescription requests within the practice’s timeframe
- Monitor the practices generic email account
- Retrieve and store medical records as required
- Assisting with the processing of subject access requests and deductions
- Receiving documentation and specimens at the reception desk ensuring they are correctly labelled
- Assisting colleagues with opening and closing procedures of the practice
Other Information
Due to the nature of this business, a high level of discretion is both expected and essential.