Business Administrator Apprentice
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Company: Parkside Medical Practice
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Location: Bulwell, NG6 8QJ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000028368
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Application Deadline Date: 22/05/2026
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Start Date: 29/05/2026
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Positions Available: 1
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Working Week: Monday to Friday, daily hours to be agreed between 08:00 and 18:30.
Brief Description
Our administration team are the first point of contact for patients, relatives and professionals, and make sure that patients receive timely care from both the surgery and partner organisations. By having a positive attitude our administration team are able to set the tone for the rest of the patient experience with the practice.
Training to be Provided
- Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
- The apprentice will spend 20% of their working hours in off the job activities and training
- On the job and off the job training will be delivered in the workplace
Future Prospects
- All of our previous apprentices have remained with the practice and are now in substantive roles
Vacancy Detail
The main duties of the role include responding to the full range of patient enquiries and requests:
- Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways
- Receiving and managing requests for repeat medications, reports and fit notes
- Receiving requests and enquiries from other health care organisations proactively inviting patients for routine tests, investigations and long term condition care
- Supporting the general administrative work that is essential to the functioning of the wider practice team
- Supporting the safeguarding team within the practice with scheduling and general admin in order to succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means
Other Information
- Interviews to be face to face within the practice