Customer Service Apprentice

  • Company: HORDEN PARISH COUNCIL
  • Location: HORDEN, SR8 4LX
  • Type: Apprenticeship
  • Salary: Apprenticeship Minimum Wage
  • Sector: Sales, marketing and procurement
  • Ref: NAS-2000028699
  • Application Deadline Date: 12/05/2026
  • Start Date: 25/05/2026
  • Positions Available: 1
  • Working Week: Monday- Friday, 09:00- 17:00.

Brief Description

Horden Parish Council are looking for a Customer Service Apprentice to provide administration support, to take responsibility for cemetery and burial records. 

Training to be Provided


  • The apprentice will work 5 x days per week at the workplace with regular visits from the apprenticeship trainer coach

Future Prospects


  • Potential full-time position on completion of apprenticeship

Vacancy Detail


  • Cemetery burials and memorial administration

  • Scanning paper records to computerised files

  • Data Input of Cemetery Records

  • General office duties to include filing and incoming/outgoing post

  • Assisting with financial processing

  • Answering telephone and dealing with queries raised

  • Assist the general public who visit the Parish Council Office

  • Establish and maintain good working relationships with

  • Members of the Parish Council, staff, and users of the Social Welfare Centre

  • The post holder will be expected to undertake any other duties which could reasonably be expected under the general purview of the post

  • All employees are expected to demonstrate a commitment to the principles of equal rights both in relation to employment issues and service delivery and to adhere to the policies of the Council in the performance of their duties

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