Receptionist Apprentice
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Company: HEATH LANE SURGERY
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Location: Earl Shilton, LE9 7RT
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Type: Apprenticeship
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Salary: £10,400.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000028876
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Application Deadline Date: 19/05/2026
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Start Date: 26/05/2026
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Positions Available: 1
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Working Week: Monday - OFF Tuesday - 12:30 - 18:45 Wednesday - 07:45 - 13:30 Thursday - 13:00 - 18:00 Friday - 08:00 - 17:00 with 1-hour lunch
Brief Description
You'll handle all our incoming calls, and man the receptionist desk. You'll be ringing and speaking with patients, booking appointments, answering queries. This a very busy environment, and can be pressured at times, but as a team we work together. As you progress you will complete Repeat Medication Requests, tasks and AccurX Text messages.
Training to be Provided
Customer Service Practitioner Level 2.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.
Future Prospects
Potentially a part-time job for the apprentice, must want to learn, be part of a team and get involved in a busy GP practice.
Dependant on needs of the business.
Vacancy Detail
- Answering phone calls/manning the reception desk
- Completing admin work such as prescriptions
- Dealing with patient's queries/booking appointments
Other Information
Outside working hours may be required during our COVID And Flu Season, where we operate Clinics on Saturdays during a short period of time.
Interview to be conducted at the surgery face to face.
Smart.