Housing and Property Management Apprentice
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Company: GROUND SOLUTIONS UK LTD
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Location: SWADLINCOTE, DE11 0WT
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000029149
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Application Deadline Date: 29/05/2026
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Start Date: 29/06/2026
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Positions Available: 1
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Working Week: Monday to Friday 08.30 to 17.00
Brief Description
Ground Solutions UK Ltd is a thriving Property Managing Agent looking for a forward thinking and proactive individual to join our Property Management Team. This is a great entry level role with genuine opportunities to learn from an experienced, vibrant team with internal training and support alongside the course in this customer focussed role.
Training to be Provided
- Housing and Property Management Level 3
- This is 100% online learning in a real-time classroom environment, provided by The Apprentice Academy based in Manchester, this typically is for one day per week
- Expected start date for the course is September, giving you the chance to settle into your new role within the office beforehand and a head start on the learning ahead
- You will work from our Derbyshire Head Office and complete your online learning within a learning space in the office
Future Prospects
- On successful completion of Housing and Property Management Level 3, you may choose to work towards Level 4
- Other nationally accredited qualifications in the industry such as those provided by The Institute of Residential Property Management (IRPM) will be encouraged and supported
Vacancy Detail
- You will deal with telephone calls and emails from customers, contractors, etc.
- Create accurate and updated electronic records including MS Office and Excel
- Prepare, print, and collate information for customers
- Liaise with contractors and arrange planned and emergency maintenance works
- Investigate issues raised by customers and report findings.
- Carry out site inspections
Other Information
Working as part of a team you must be an effective communicator, a positive and friendly person, and have the ability to get on with others. It is a highly customer focused role, you must therefore have a good phone manner, be professional and be confident to deal with a range of queries and complaints to turn them around as promptly as possible.