Apprentice Endoscopy Productivity Coordinator
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Company: PORTSMOUTH HOSPITALS NHS TRUST
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Location: Portsmouth, PO6 3LY
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Type: Apprenticeship
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Salary: £25,760.00 per year
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Sector: Business and administration
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Ref: NAS-2000029097
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Application Deadline Date: 17/05/2026
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Start Date: 01/07/2026
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Positions Available: 2
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Working Week: Monday - Friday, 08.00 - 16.00
Brief Description
This is a fantastic opportunity to join the Endoscopy admin team to schedule patient procedures in line with trust & national targets, ensuring timely care. You will carry out data quality checks, maintain accurate records, and support daily administrative tasks within the Service Operations team, delivering excellent customer service.
Training to be Provided
You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
- IT
- Record and Document Production
- Decision Making
- Interpersonal Skills
- Quality Planning
- Project Management
- Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
Future Prospects
- This is a fixed-term apprenticeship contract but support will be given to find a substantive position within the Trust
Vacancy Detail
As an apprentice, you will learn to undertake the following duties:
- Book patients’ pre-op and endoscopy appointments
- Make sure tests and checks are arranged within the required time
- Consider patients’ accessibility needs when booking
- Help fill appointment slots and flag any gaps or overbooking issues
- Add and update patient details on booking systems
- Raise any concerns about limited appointment space early
- Update schedules and booking templates when needed
- Book beds for patients staying overnight
- Be a daily point of contact for patients, answering general queries
Inform patients about any appointment changes - Keep schedules up to date, including staff availability
- Manage online referrals and add patients to waiting lists
Other Information
- You will need to demonstrate that you have the Right to Work in the UK for the duration of the apprenticeship
- No post will be offered without it