Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
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Company: TRAINING QUALIFICATIONS UK LIMITED
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Location: SALE, M33 7HH
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Type: Apprenticeship
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Salary: £26,500.00 per year
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Sector: Business and administration
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Ref: NAS-2000029285
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Application Deadline Date: 01/06/2026
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Start Date: 29/06/2026
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Positions Available: 1
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Working Week: Monday to Friday, day shift 08:30 - 17:00. Hybrid depending on work needs i.e. 2-3 days.
Brief Description
Training Qualifications UK (TQUK) to recruit a Level 3 Improvement Technician Apprentice (Implementation Officer). This is a great opportunity for someone looking to kickstart their career in business and change management within a thriving company.
Training to be Provided
- Training will be with Swarm Training, a national apprenticeship provider in the UK
- The successful candidate will work towards a Level 3 Improvement Technician apprenticeship, which takes 12-18 months to complete
- The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor (usually via video), with tasks assigned to be completed during those hours
Future Prospects
- Progression possible in a fast growing established company with the possibility also of going on to the next apprenticeship
Vacancy Detail
Key Responsibilities
Develop Change Implementation Strategies, Including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
Quality Assurance and Control:
- Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
- Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
- Monitor change progress and identify potential risks to BAU adoption
- Identify and address issues that arise during change implementation
- Creating and updating user guides, FAQs, and support content for both customers and internal teams
- Conduct post-implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
- Develop and maintain implementation documentation
- Support the Business Improvement Manager in implementing minor projects
Other Responsibilities:
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required