Apprentice Office Administrator
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Company: NFU Mutual
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Location: DURHAM, DH7 8PN
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000028888
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Application Deadline Date: 17/05/2026
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Start Date: 01/06/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm.
Brief Description
We are looking for a motivated and enthusiastic Business Administration Apprentice to join our friendly team. This is an excellent opportunity to gain hands-on experience in a professional office environment while working towards a recognised qualification.
Training to be Provided
The apprenticeship is delivered fully in the workplace with monthly assessor visits.
Future Prospects
To be discussed at interview.
Vacancy Detail
You will support the day-to-day running of the agency, helping ensure a smooth and efficient service for our customers. Your role will include:
- Providing administrative support to the team
- Handling incoming calls and directing enquiries appropriately
- Maintaining accurate customer records and documentation
- Assisting with customer communications (email, phone, and face-to-face)
- Supporting policy administration and renewals
- Managing filing systems and general office organisation
- Delivering excellent customer service in line with our values