Post Sales Administration Apprentice
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Company: EXPERIENCED ENERGY SOLUTIONS LIMITED
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Location: Tamworth, B78 3HL
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000029469
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Application Deadline Date: 01/06/2026
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Start Date: 02/06/2026
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Positions Available: 1
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Working Week: Monday - Friday, 9.00am - 5.00pm (30min lunch break).
Brief Description
This Post Sales Apprentice role suits individuals with IT package skills seeking development. At Experienced Energy Solutions, you’ll support the Customer Service Experience Manager, assisting new and existing customers to ensure a smooth post-sales journey and high-quality service.
Training to be Provided
- Business Administration Level 3 Standard
- Relevant workplace training
- Functional Skills if required
Your programme will be delivered online, with the following structure:
- 9 workshops which will be delivered on-line on a monthly basis
- During these sessions, new topics will be taught by your tutor
- Between sessions, you’ll complete self-study tasks spread throughout the week
- You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks
Future Prospects
- To be decided upon completion of apprenticeship
Vacancy Detail
The Post Sales Apprentice will support the Customer Service Experience Manager within Experienced Energy Solutions (EES). This role plays a key part in supporting both new and existing customers, ensuring a smooth post-sales journey and high-quality customer experience.
The successful candidate will work closely with energy suppliers and the EES Sales team, helping to manage post-sale processes and maintain strong working relationships across the business.
Key Responsibilities:
- Support the Customer Service Experience Manager with post-sales activities
- Assist with onboarding and ongoing support for new and existing customers
- Liaise with energy suppliers to ensure accurate and timely processing
- Work closely with the Sales team to support contract handovers.
- Maintain accurate records and ensure tasks are completed within agreed deadlines
We are looking for a candidate with strong IT skills, including experience using email systems, Microsoft Outlook, and Microsoft Excel.
Other Information
- This role requires good IT skills, including regular use of email, Outlook, and Excel