Credit Control Apprentice

  • Company: J A KEMP LLP
  • Location: EC1M 5QU
  • Type: Apprenticeship
  • Salary: £25,500.00 per year
  • Sector: Legal, finance and accounting
  • Ref: NAS-2000029822
  • Application Deadline Date: 25/05/2026
  • Start Date: 08/06/2026
  • Positions Available: 1
  • Working Week: Monday to Friday, 9.00am to 5.00pm (some flexibility with flexi-time scheme).

Brief Description

The purpose of the role is to provide day-to-day support to the operations of the firm’s finance function. The initial focus of the role will be in providing operational support to the credit control function, with a view to broadening the role over time, with appropriate up-skilling, to also provide support to the accounts team.

Training to be Provided


  • On the job training delivered by the employer.

  • Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and Mathematics minimum requirement is Entry Level 3.

  • Allocation of an apprenticeship delivery coach who will carry out regular training.

  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.

  • Identify, track and support 6 hours off the job training activities.

  • Quarterly formal progress review meetings, identifying learning achievements and next steps.

Future Prospects

For the right apprentice we envisage a permanent position within the Finance team, following successful completion of the apprenticeship.

Vacancy Detail

Initial key responsibilities will include:



  • Processing collections in line with the firm’s procedures.

  • Supporting the monthly distribution of statements and reminder letters.

  • Handling inbound and outbound calls, emails and written communication relating to debtor accounts.

  • Resolving payment issues with a focus on effective solutions.

  • Managing and monitoring ongoing payment plans.

  • Carrying out administrative/housekeeping tasks within the Credit Control team.

  • Responding to client and internal stakeholder enquiries promptly and meeting service expectations.

  • Providing tailored support to specified debtors to ensure positive outcomes.

Other Information


  • All staff should work towards developing positive working relationships with their colleagues and be prepared to help out in the team whenever necessary.

  • Be willing to adapt to change and be pro-active in offering suggestions/solutions to problems and/or queries.

Ready to start your adventure?