Business Administration Apprentice

An exciting opportunity has arisen in our Primary Training Solutions division for a Level 3 Business Administration Apprentice. As part our small but busy team, reporting to the PTS Training Manager you will play an integral role, by supporting the day-to-day administrative functions of the organisation, contributing to the smooth delivery of training programmes and educational events. This role offers the opportunity to gain hands-on experience in a busy training environment while developing key administrative, organisational, and communication skills.

Key Responsibilities:

• Provide general administrative support to the team, including data entry, filing, and document management


• Assist in the coordination and booking of training courses and events


• Support the organisation of events, including managing attendee lists via BookWhen, sending communications, and preparing materials


• Respond to emails and telephone enquiries in a professional and timely manner


• Maintain accurate records using internal systems and databases


• Assist with scheduling meetings, preparing agendas, and taking minutes where required


• Support the preparation of training resources and delegate packs


• Liaise with trainers, venues, and suppliers as required


• Ensure all administrative tasks are completed in line with company procedures and deadlines


• Oversee the creation and distribution of delegate training and event certificates


• Manage and respond to general enquiries while providing administrative and communications support to the Training Manager


• Send joining instructions for all upcoming training and events (In-person sessions and Online sessions)


• Liaise with Finance colleagues to raise invoices for training and event sponsorship where required


• Support the wider Business Development team with general administrative tasks as and when required