Wrens Nest Pharmacy - L2 Pharmacy Services Assistant Apprenticeship
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Company: Wrens Nest Pharmacy
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Location: West Midlands, DY1 3QY
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Health and science
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Ref: NAS-2000030348
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Application Deadline Date: 20/05/2026
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Start Date: 03/06/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9:00am - 6:00pm. Saturday, 9:00am - 1:00pm. Sunday, closed. Apprenticeship working hours will typically fall within these times.
Brief Description
Are you passionate about healthcare and eager to start a rewarding career in the pharmacy sector? Wrens Nest Pharmacy is offering an exciting Level 2 Pharmacy Services Assistant Apprenticeship. A fantastic opportunity to earn while you learn in a trusted, community-focused environment.
Training to be Provided
Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.
Future Prospects
Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
- Pharmacy Assistant
- Dispensary Assistant
- Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
- Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
- Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
- Medicines Counter Services
- Health & Wellbeing Advisor roles
- NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
- NVQs or diplomas in health and social care
- Customer service or team leadership qualifications
- Clinical training to specialise in areas such as vaccinations or diabetes care support
Vacancy Detail
About the Role - As a Pharmacy Services Assistant Apprentice, you will:
- Support the dispensing and supply of medicines
- Offer excellent customer service and health advice
- Work alongside experienced pharmacists and healthcare professionals
- Maintain stock and ensure pharmacy hygiene standards
- Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!
Other Information
Time Commitment
- Apprenticeships typically last 12–15 months, with 20% of your time dedicated to learning and training (often called “off-the-job” training). You’ll need to balance working in a fast-paced environment with completing coursework, assignments, and attending online training sessions.
Working Hours
- Pharmacy apprentices usually work 30–40 hours per week, including weekends depending on the pharmacy's opening hours. Standing for long periods and working under pressure can be physically and mentally demanding.
Study and Learning
- You’ll need to commit time to study alongside your job. Expect to complete written assignments, build a portfolio of work, and attend remote lessons or one-to-one tutor sessions.
Customer-Facing Role
- You’ll be working directly with the public, sometimes dealing with sensitive or urgent health issues. Good communication, patience, and empathy are essential.
Attention to Detail
- Working with medicines requires a high level of accuracy and responsibility. You must follow strict safety procedures and be aware of confidentiality and legal regulations.
Career Goals
- Think about whether you want to stay in pharmacy long-term. This apprenticeship can lead to higher qualifications, like becoming a Registered Pharmacy Technician, but it requires ongoing learning and development.