Apprentice Warehouse / Customer Service Advisor
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Company: motor parts direct limited
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Location: Darlington, DL1 2PJ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000030407
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Application Deadline Date: 30/06/2026
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Start Date: 01/08/2026
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Positions Available: 1
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Working Week: Monday - Friday between 8.00am - 5.00pm.
Brief Description
We are looking for a hardworking, motivated, and reliable individual to join our busy motor parts branch as an apprentice. This is an excellent opportunity to begin a career in the automotive parts' industry, working in a fast-paced environment where organisation and teamwork are essential.
Training to be Provided
- The training will take place at the apprentice's place of work
- Training will be given by members of staff as well as a training provider who will go to the place of work of the apprentice
Future Prospects
- Once completed, you will be able to move onto the next training course, which is Team leading Level 3
Vacancy Detail
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities:
- Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards
- Assist with sales, margins, costs, and overall branch performance according to company requirements
- Help implement promotional strategies and activities
- Support the management of cash, debtors, and stock systems in line with company procedures
- Ensure company stock is correctly and safely stored in accordance with manufacturer specifications
- Check and process all stock-related paperwork accurately
- Participate in regular stock takes and report any anomalies to the Branch Manager
- Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance
- Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles
- Support the Branch Manager in managing costs, overheads, and profitability
- Liaise with suppliers and partners as required
- Monitor and report on slow-moving or redundant stock
- Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation
Other Information
- Being able to work as part of a team and being able to speak to customers