Service Desk Apprentice

  • Company: Emerge Digital Ltd
  • Location: GL50 1TA
  • Type: Apprenticeship
  • Salary: £15,600.00 per year
  • Sector: Digital
  • Ref: NAS-2000030253
  • Application Deadline Date: 28/05/2026
  • Start Date: 06/07/2026
  • Positions Available: 1
  • Working Week: Monday to Friday 7.5 hours between the working day starting at 8am to 6pm.

Brief Description

To become a 1st Line Support Engineer. Build Laptops/Desktops and install all software required for our clients. Provide quotations to customers and follow the process through the sale, build process and despatch. Learn to provide 1st line support.

Future Prospects

1st Line Service Desk Engineer. 

Vacancy Detail

Your job duties will include:



  • Receiving quotation requests from the Service Desk

  • Processing and then receiving the devices and building them from an Out of box experience

  • Installing all necessary software

  • Upgrading any hardware and despatching them to our clients

  • There will also be First line support services to the Service Desk

Ready to start your adventure?